Business Development Apprentice


Author: Liz
Brief Overview: This is a fantastic opportunity for you to begin a sales career in the telecommunications and IT sector whilst working towards a customer Service qualification (including sales). 
Pay:  £950.00

Mon-Fri 9am-5pm. Total hours per week: 40.00


1a South Park Way, Wakefield, WF2 0XJ

Qualifications required: Ideally Maths & English GCSE A* - C or equivalent
Working towards:
  • Customer Service Practitioner Standard Level 2
  • Functional Skills if required upto Level 2
  • Employer will deliver product knowledge
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Customer Service Apprentice


Author: Liz
Brief Overview: A varied role working as a coffee shop assistant while working towards a customer service qualification 
Pay: £105.00
Hours: 5 days a week including Saturdays. Total hours per week: 30.00

Cross Square 21, 18 Bull Ring, Wakefield, WF1 1HB

Qualifications required:  GCSE A*-C in Maths and English (Desirable but not essential)
Working towards:  Diploma in Customer Service level 2

Communicating effectively with customers face to face, in writing, or by telephone, resolving problems and improving customer relations, promoting products and services, keeping records, gathering customer feedback, working in a team, developing complementary technical skills according to job role.

Mandatory Units:

  • Deliver Customer Service
  • Understand Customers
  • Principles of Customer Service
  • Understand Employer Organisations
  • Manage Personal Performance and Development

    Functional Skills in English and Maths depending on your current level of skills in these areas.

Maths and English are key elements of apprenticeship programmes and if you do not already have a GCSE at grade A*-C in these subjects you will be required to study Functional Skills at the appropriate levels.

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Business Admin / Customer Service Apprentice

Flexi Care Home Services

Author: Liz
Brief Overview: A chance for somebody to work in a busy office environment working with a friendly team. They are looking for someone who is interested in kick starting their career within business. A great opportunity for someone to get some great experience and work alongside a very professional team.  
Pay: £150.00
Hours: Monday- Friday 9am-5pm. Total hours per week: 37.50
Location: 2 Appleton Court, Wakefield, WF2 7AR
Qualifications required:

A-C in English and Maths or equivalent is desirable.

Key Training will help support you to gain your functional skills in English and Maths if not already achieved as part of the programme you will be undertaking. 

Working towards:
  • 121 supoort and guidence throughout the qualification
  • Support from Key Training
  • On the job Training 
  • Allocated training consultant who will support you throughout your qualifcation
  • On going training
  • Support with End point assessment which will take place in the 13th month.
  • Level 2 Customer Service Practitioner Standard
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Apprentice Customer Support Executive

Automotive Logistics Ltd, Castleford.

Author: Connexions 8
Brief Overview: The Customer Support Executive will be the 1st port of call for all customer interaction whether it be by telephone, email or face to face and offer 1st class customer service whether it be internally or externally. This opportunity would suit someone with a outgoing personality that also has steady, calculated attitude to work.    
Pay: £288.46    
Hours: 35 9am-5pm Monday - Friday    
Location: 17 Letchmire Road, Castleford, WF10 2DB    
Qualifications required:
  • Minimum of a C grade at GCSE or equivalent in English, Maths and IT are desirable but not essential.
  • A full driving Licence would be advantageous but not essential.
Working towards:
  • NVQ L2 Diploma in Customer Service
  • Functional Skills L1 in Maths, English and ICT (if not exempt)
  • Employment Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
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Traineeships with Total Training

The Nostell Estate, Nostell, Wakefield

Author: Tanya

Traineeships will give you the skills and experience to progress into an Apprenticeship or employment.  You will receive:

  • A high quality and relevant work experience placement
  • Work preparation training including interview skills, CV preparation and confidence building
  • Support with English and Maths and a recognised quilification in both(if required)
  • A formal reference from an employer
  • Support into an Apprenticeship or employment after successful completion of the programme

The programme will last upto 6 months.

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