Published on Thursday, October 11, 2018

Apprentice Quality Officer

Fdq Limited

Job Description:
  • To support the FDQ quality team
  • Provide support to the FDQ quality team in an Awarding and End Point Assessment Organisation
  • Adhere to and support compliance within the awarding and endpoint assessment regulatory environment
  • Act as the competent user and customer support officer to our centre management system
  • Contribute to the maintenance of FDQ’s main e-mail inbox in accordance with procedures
  • Support the FDQ team on general quality, administration and operational matters.
  • Build and maintain relationships with FDQ’s team of External Quality Assurance Consultants
  • Organise meeting room, facilities and functions
  • Undertake any additional activity as requested to support organisational effectiveness and success
  • Adhere to regulatory requirements
  • Maintain adherence to respective AO & EPAO branding conventions
  • Adhere to FDQ internal and external IT system protocols and advise where necessary on functionality improvements
  • Maintain a system for storage of documents as required of the quality team
Desired Skills:
  • Demonstrate high degree of accuracy whilst completing tasks
  • Articulate and open communication with internal colleagues, and accurate reporting of information and data
  • Excellent attention to detail
  • Communicative and supportive to internal and external customers
  • Practical experience in the use of ICT systems including use of word processing and spreadsheets
  • Ability to develop and maintain effective working relationships with both internal and external colleagues, customers and stakeholder organisations
  • Effective co-ordination, reporting and communication skills
  • Willingness to adapt working practices to meet changing organisational needs and circumstances
  • Ability of understanding of office systems and application of continuous improvement principles
Personal Qualities:
  • Confident communicator
  • Punctual
  • Diligent with attention to detail
  • Versatile
  • Presentable
  • Wiliness to learn
  • Reliable  
Qualifications Required:
  • Secondary education as a minimum
  • Minimum 5 x GCSEs A-C including maths and English skills or equivalent
  • A Levels or equivalents are desirable
Things to Consider:  

There may be some lone working if all team members were at external meetings- acceptance that this may happen on occasion is essential

Owner driver desirable as the office has limited public transport links it is essential that you have checked your travel to and from the office before applying, as you will be asked this question before being considered for interview.

Location of the office can be a little awkward for a non-driver but there is a bus service that comes to the main road just outside of the business park

Punctuality is key as our office must be manned during opening hours (9am-5.30pm)


Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.70 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Link to Vacancy:
To Apply: If you are interested in applying for this vacancy or want further information please follow the link. Please note you will need a .GOV account which you will need to sign into before applying.
Closing Date: 04/11/2018
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Author: Iqra Malik




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