Customer Service Apprentice

For more information regarding this apprenticeship please contact us.

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Closing Date:

14 August, 2026

Expected Duration:

1 Year 3 Months

Apprenticeship Level:

Intermediate

Number of Positions:

1

Hours per week:

35

Wage Information:

£14,560 a year

Employer's Website:

https://www.highgrovebeds.co.uk/

Address:

HEADLANDS ROAD

LIVERSEDGE

WEST YORKSHIRE

WF15 6QA

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Description

We are looking for Sales/Customer Service Administrator for our busy sales department. Highgrove Beds offers its employees a highly competitive salary, job development and a supportive environment to develop your skills and knowledge.

Training Description:

You will work towards a Customer Service Practitioner level 2 and functional skills maths and English if required.

You will attend day release sessions at National Business College in Huddersfield, one day per fortnight.

Full Description:

The Role & Your Responsibilities:

You will learn all about working in a busy sales department.

  • Dealing with customer queries
  • Responding to customers emails
  • Daily data entry of orders via sage
  • Transferring data from one source to another
  • Quality checking data entered by the team
Outcome Description:

On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.

Description of Working Week:

Monday to Friday, 9.00am to 5.00pm.

Skills Required:
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
Qualifications Required:
  • GCSE English 4 Desired
  • GCSE Maths 4 Desired
Things To Consider:

Please complete your application in detail

Employer Description:

Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.

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